Logging In

Introduction

The staff portal is accessed through a web browser on any workstation connected to the facility network. Your facility administrator will provide the URL — typically an internal address such as http://his.yourhospital.local or a specific IP on the LAN.

The portal is also installable as a Progressive Web App (PWA). If your administrator has set this up, you may have a desktop shortcut or an icon on your taskbar that launches it directly.

Tip

Bookmark the portal URL or pin it to your taskbar so you can find it quickly at the start of your shift.

---

Use Cases

Signing In

1. Open the staff portal URL in your browser.
2. Enter your Username.
3. Enter your password.
4. Click Sign In.

On successful authentication, you will be taken directly to your Dashboard.

If your username or password is incorrect, the form shows “Invalid username or password.” If your account has been deactivated, you’ll be signed out again as soon as the app tries to load your profile — contact your administrator to have it reactivated.

Getting Your Account Credentials

Staff accounts don’t self-register. Your username and initial password are set by whoever creates your account (see Staff Accounts) and shared with you securely. There is no “sign up” flow — if you don’t have credentials yet, ask your system administrator.

Recovering a Forgotten Password

Self-service password reset is not available. If you’ve forgotten your password, contact your system administrator, who can open your staff record and set a new password for you (see Resetting a Password). For security reasons, administrators can set a new password but cannot see your current one.

---

Reference

Signing Out

Use the sign-out button at the bottom of the sidebar (the arrow icon next to your name) when your shift ends. This ensures no one else can access the system under your account on a shared workstation.

Shared workstations

Always sign out manually on shared computers — the portal does not currently enforce an automatic inactivity sign-out.

Role-Based Access at a Glance

Every staff account is assigned a role that controls which modules appear in the sidebar and what actions can be performed. If a module you expect to see is missing, your role does not include that permission — ask your system administrator to review your role assignment. See Roles & Permissions for the full permission matrix.